Let me get this out in the open:  I am not much of a “phone person.”  I never really developed the habit, as I could not really use the phone well, beyond a small circle of familiar persons.  When I was thirteen, I was introduced to the TTY, and this was a minor miracle, as I could understand what the other person was saying to me through the text (notwithstanding [...]

One issue that my business struggles with on a daily basis is video communication.  Simply put, there is no perfect solution out there that even covers the majority of needs.  Here, let me explain. With our business, we talk to clients, contractors, and various other businesspeople of all stripes: Deaf contractors with iChat or VP Hearing contractors via VRS, AIM, Email, or Text Message Deaf businesses via VP Hearing people [...]